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Quality Manager

Company: Jaltek Systems
Posted on: 13 March 2024
Location: Luton, Bedfordshire
Salary: Competitive Salary

Be a part of one of the UK’s most innovative companies and one of the UK’s largest privately owned electronics manufacturers.

Jaltek is a leading technology solutions provider offering a comprehensive range of vertically integrated design and manufacturing solutions tailored to meet our client’s highly diversified business requirements. We recognise the market need to be flexible and responsive to meet the demands of a constantly changing landscape, focusing on low to medium volume high mix product profiles with localised support.

Jaltek is searching for a Quality Manager to improve the efficiency and effectiveness of the Quality System to meet the business strategy of the Company and to ensure ongoing product quality.

The Role:

This positions primary purpose of the role of Quality Manager will be to manage, proactively develop and maintain the Company Quality Management System in accordance with regulatory, customer and business requirements. Furthermore, the Quality Manager shall seek to improve the efficiency and effectiveness of the Quality System to meet the business strategy of the Company and to ensure ongoing product quality.

Main Responsibilities:

  • Ensure product is manufactured to the required quality standards and customer requirements
  • Lead a team of personnel for quality issues defining, directing, and maintaining quality standards
  • Promote the company’s “right first time” policy eliminating failures whilst maximising efficiency of the manufacturing process and ensuring adherence to all aspects of the company’s accreditation
  • Oversee the Corrective and Preventive action process, co-ordinating CAR root causes and corrective actions for both in-house and customer returns (RMA) and complaints, with follow up checks to verify implementation
  • Identify potential improvements, including cost reduction and process improvements; lead/participate in continuous improvement team activity meetings
  • Be the Customer Liaison for product quality within the internal customer focus teams
  • Liaise with engineering develop the NPI process ensuring quality of build data / instructions and product configuration, provide quality feedback to the customer and inspection staging within the manufacturing process and defining quality plans
  • Liaise with Logistics Team on supplier quality and assessments
  • Be the management representative for all audits and manage the Company Quality Management System (currently encompassing BS EN9100 ISO 13485), and any other accreditations required ensuring compliance with regulatory requirements and workmanship standards.
  • Represent the Company to regulatory bodies and customers for audit and other interactions
  • Manage internal audit programs
  • Advise and train personnel in matters of quality, regulatory and best practice for electronic assembly equipment manufacture
  • Oversee the Quality Control inspection function
  • Assist in the compilation of and reporting of quality key performance indicators (KPIs)
  • Interact with Customers and Suppliers on matters of quality
  • Ensure the skills matrices are up-to-date and robust with demonstrable evidence of assessment for each competency
  • Identify future skills requirements and current skills gaps and assist in creating a training plan to address these
  • Other duties as required in the best interests of the business
  • Developing capable processes designed to maximize productivity and minimize waste
  • Ensure all processes are stringently adhered to, any gaps or process improvements should be reviewed with relevant departments / personnel and effective remedial actions taken in a timely manner including updating supporting documentation in QMS

 Skills and experience:

  • Experience of a manufacturing environment, preferably in Electronics
  • Previous experience of implementing/maintaining AS9100 essential
  • Previous experience of implementing/maintaining ISO13485 an advantage
  • Proven experience as a Quality Manager / Quality Engineer
  • Proven experience in lean manufacturing, 6 Sigma, FMEA / Risk assessments, supply chain development, Kaizen and 5s programs in a customer focused, dynamic electronic controls manufacturing facility
  • Strong problem solving skills
  • Results oriented
  • Attention to detail
  • Customer focussed
  • Ability to creatively challenge issues
  • Excellent communication & negotiation skills

 What’s on offer: 

  • Competitive salary
  • 25 days’ holiday plus bank holidays
  • Company pension
  • Free parking
  • BUPA healthcare (after successful completion of probation period)
  • Life Insurance


We are based in Luton, Bedfordshire

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