Longhurst
13th May 2022The Longhurst team could not be prouder to announce our latest accreditation.
Last month we won, for the 2nd year in a row, the UK’s ‘Best Client Engagement’ category at the Professional Adviser Awards 2022.
The award recognises our continued approach to delivering a truly human-focused financial planning service to the clients and households who employ us.
It’s yet again a very big award and acknowledges that client outcomes truly sit at the core of everything we do here at Longhurst.
Why did we win?
The judges reviewed what we do, why we do it, the ways we communicate, the ways we help (beyond your typical IFA or wealth manager approach), what we focus on, and how we respond during moments of natural concern and worry.
Our award entry included a wide array of client engagement elements, including but not limited to:
Technology
Over & Above Services
Client Gifts and Nice to haves
Client Book Projects
Client Communications
In total, more than 200 advisers, firms and providers were under consideration across all award categories.
This is especially great news for us because we’ve spent the past 3+ years continuing to improve our Client Process and Client Experience.
And we’re not stopping here. There will be further improvements and iterations to how we deliver our service.
Thank all of our clients for their continued support of our business.
And I’d like to personally thank the entire Longhurst team, both internal and external. This award is for all of your hard work.
Onwards we go, together.
Chris Broome FPFS
Chartered Financial Planner
chris@longhurst.co.uk
(01327) 223243
Enjoy all the benefits being a member brings and complete the registration form here.
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